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James Spivey is a junior at West Virginia University, studying management information systems. He recently sent us an email, which we thought was very worth sharing!

“I learned a valuable lesson today.

I was running around campus the entire day to get everything situated for school. Unfortunately, when I got to the financial aid office, they wouldn’t give me my independence status because my court papers were old and difficult to read. While going back and forth with the secretary, a gentleman came in and asked if anyone had change for a $20. I smiled, went into my wallet, and gave it to him. He then asked me what I was doing in the office, and I explained my situation. At that point, he revealed that he was the chairman of financial aid. He changed my status on the spot for me! He also said that he would write up my award letter and have it ready by tomorrow morning.

I guess it pays to be nice to everyone.”

Well done, James!

It certainly does pay to be nice. And thanks for sharing your story with all of us.